Sorts incoming work
Emails, forms and requests get tagged, prioritised and sent to the right person.
System 01 · Operations
The admin still gets done. Just not by you.
Requests get sorted, details get pulled out, missing information gets chased, documents get prepared, and anything unusual lands on a human desk.
Back-office autopilotInbox · Forms · Meetings
IllustrativeEmail · 8:02 AM
Vendor invoice attached. PO number missing.
Classifiedinvoice · finance
Extractedvendor, amount, due date
Chasedasked the vendor for the PO
Routedto finance, ready to approve
Reportedin the weekly summary
Every requestSorted, tagged and routed
Hours backThe copy-paste work goes
Your toolsNo rip and replace
Exceptions to youAnything unusual waits
01 · What it does
The work nobody wants to do on a Friday evening.
Not one big robot. A set of small, boring, reliable steps that sit on top of the tools your team already opens every morning.
Pulls out the details
Names, amounts, dates and reference numbers lifted from attachments and messages.
Chases missing information
Politely asks the sender for what is missing, then follows up once.
Prepares documents
Quotes, reports, letters and summaries drafted from your own templates.
Turns meetings into actions
Notes, owners and follow-ups written up after every call.
Routes and reports
Work lands with the right person, and you get a weekly picture of it.
02 · The problem
Admin does not scale. It just eats evenings.
The same steps, every single day
Open the email, read it, copy the details somewhere else, tell someone, remind them later.
- Details retyped from one system into another
- Requests sitting unanswered in a shared inbox
- Follow-ups that depend on someone remembering
The work is invisible until it breaks
Nobody logs the hour spent chasing a missing number, so nobody fixes it.
- No record of what happened to a request
- The same question asked three times
- Mistakes found weeks later, in the invoice
Every hour spent moving information around is an hour not spent on the actual job.
03 · How it works
A request comes in. It gets handled.
01Request arrives
02Classify
03Extract details
04Route work
05Human exception
06Report
01Email, form, message or meeting note.
02What is this, who owns it, how urgent.
03The fields you would have typed out yourself.
04To the right person, with everything attached.
05Anything unusual stops and waits for a person.
06A weekly picture of what came in and what happened.
Built around your inbox, your forms and your existing tools, with your rules for what gets routed where.
04 · You stay in charge
It moves work. You approve it.
Approvals stay with people
Money, contracts and anything binding waits for a human yes.
Exceptions come to you
Odd requests stop and land on a desk with a short summary.
Every action logged
What came in, what was done, and who did it. Nothing in the dark.
05 · What we won't build
Three things we say no to, on purpose.
No silent approvals
It never approves spend, contracts or anything binding on its own.
No black-box actions
If it did something, you can see what and why.
No rip and replace
It works with the tools you already have, not a migration project.
Get started
Add up the hours your team spends moving information around.
We map where the requests come from, what happens to them, and which steps are worth automating first. If nothing is, we will tell you that.