Reads your material
SOPs, policies, handbooks, training decks, client work, meeting notes.
System 04 · Knowledge
Ask your business. Get the answer, with the source.
Your SOPs, policies, training, client work and meeting notes become an assistant your team can ask, with a link to where every answer came from.
Ask your businessSOPs · Policies · Training
IllustrativeCan a client get a refund on an unused class pack?
Yes, within 14 days of purchase, minus any classes already used.Refund policy · section 2
Your documentsSOPs, policies, training
Every answer citedLinked to its source
24/7New staff, late shifts
Human decidesAnswers inform, people decide
01 · What it does
The answer exists. It is just in someone's head.
Most teams do not have a knowledge problem. They have a finding problem. This makes what you have already written actually usable.
Cites its source
Every answer links to the document and section it came from.
Says when it does not know
No confident guessing. A gap is reported as a gap.
Finds across systems
One question instead of hunting through folders and old threads.
Respects permissions
People only get answers from material they are allowed to see.
Where your team already chats
Ask in the tools they use all day, not another app to remember.
02 · The problem
The same five questions, five times a week.
Your senior people are a search engine
Every new starter and every busy shift ends with someone interrupting the person who knows.
- The same questions answered again and again
- New staff slowed down for weeks
- Knowledge that leaves when a person does
Nobody reads the 60-page handbook
It is written, approved, stored somewhere, and never opened in a real situation.
- Policies buried in shared folders
- Two versions of the same document
- People guessing instead of checking
If the answer takes three interruptions to find, the policy may as well not exist.
03 · How it works
A question in. A sourced answer out.
01Team question
02Search company knowledge
03Cite source
04Answer
05Human decides
01Asked where your team already works.
02Across SOPs, policies, training and notes.
03The document and section it came from.
04Plain language, no invented detail.
05The person applies judgement and decides.
Grounded only in the material you give it, with permissions honoured and a person making the final call.
04 · You stay in charge
It answers. People decide.
Sources on every answer
Nobody has to take its word for it. The link is right there.
Permission-aware
It cannot surface something a person is not allowed to see.
Gaps get reported
The questions it cannot answer show you what to write next.
05 · What we won't build
Three things we say no to, on purpose.
No answers without a source
If it cannot point at a document, it does not answer.
No guessing to sound helpful
A confident wrong answer is worse than no answer.
No access it should not have
It sees only the material you connect, with your permissions.
Get started
Count how many times this week someone asked a question that was already written down.
We look at what you have documented, what your team actually asks, and whether this earns its place. If your documents are not ready, we will tell you that first.